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Deleting or Undeleting a Service Add-on Mapping

Delete an item if it is no longer needed in any capacity, and it is not likely to be needed in the future. Most deleted items can be undeleted.

When you delete a service add-on mapping:

  • Services related to this mapping no longer trigger the Service Add-ons pop-up window.
  • Appointments already booked with these mappings, both past and future, remain unchanged in the Appointment Book.
  • It is no longer selectable from any forms or menus.
  • It does not appear in search results unless Deleted is selected from the Advanced menu.
  • It may still appear in reports depending on the report setup criteria.

Note:To delete or undelete this item, the current location must be its Home Location.

To delete a service add-on mapping

  1. Locate the service add-on and select it.
  2. Select Delete. A confirmation message appears.
  3. Select Yes to delete the service.

To undelete a service add-on mapping

Tip: Remember to select Deleted from the Advanced Search menu to search for deleted items. Also remember that only the owner (as determined by the Owned By field) of the item can delete or undelete it.

  1. Locate the service add-on and select it.
  2. On the service's maintenance form, notice that in place of the Status switch is the word Deleted.
  3. Select Undelete.