Emailing or Exporting a Review in OPM

To email a review

1. In OPM, go to Reputation Management and select the Monitoring tab.
2. Locate the review you want to email.
3. Select Email from the drop-down next to the review, or from the More Actions drop-down at the top of the table.
4. A pop-up window appears with the email options.
   
5. When finished filling out the form, click Send.

 

To export a review

1. Go to Marketing > Reputation Management and select the Monitoring tab.
2. Locate the review you want to export.
3. Select the checkboxes for the reviews you would like to export. Otherwise, all reviews will be exported by default.
4. Select Export from the More Actions drop-down (shown below).
5. Select the file format for the exported reviews.
   
6. Select Export to automatically begin downloading the reviews in your chosen file format. Note that the full text for Yelp reviews will not be included in the export.